Terms & Conditions
Last updated: 11 August 2026
These Terms & Conditions apply to your use of the Loyalty Coffee Stamp website, mobile applications and related services (collectively, the "Service").
By creating an account, accessing or using Loyalty Coffee Stamp, you agree to these Terms & Conditions.
1. About Loyalty Coffee Stamp
Loyalty Coffee Stamp provides digital loyalty tools for businesses and their customers, including loyalty cards, coffee stamps, rewards, customer connections, digital wallet functionality and related business features.
Some functionality may differ depending on the device, operating system, account type or services available to you.
2. Accounts
2.1 Account Information
You agree to provide accurate and current information when creating and maintaining your account.
2.2 Account Security
You are responsible for maintaining the security of your account credentials and for activity that occurs through your account.
If you believe your account has been accessed without permission, please contact us as soon as possible.
2.3 Account Deletion
Business and customer accounts may be deleted using the account deletion option available within the App.
When an account is deleted, we will delete or de-identify associated account information where reasonably possible, except where information must be retained for legal, security, fraud-prevention, financial or regulatory purposes.
Further information about how personal information is handled is available in our Privacy Policy.
3. Business Loyalty Programs
Businesses using Loyalty Coffee Stamp are responsible for setting and honouring the loyalty rewards they offer to their customers.
Loyalty Coffee Stamp provides the technology used to record loyalty activity but does not supply or redeem the products or services offered by participating businesses.
A business may change its loyalty settings from time to time. Changes should not be used to unfairly remove rewards that customers have already legitimately earned.
4. Manual Customers
Businesses may create manual loyalty customer records for customers who do not create a Loyalty Coffee Stamp account.
Manual customer records may be used by the business to record loyalty visits, rewards and banked coffees.
Manual customers do not automatically receive features that require a registered customer account, such as digital loyalty cards, supported wallet passes, account-based notifications or other digital account features.
5. Subscription and Billing
5.1 Free Growth Plan
Loyalty Coffee Stamp may provide businesses with access to a free Growth Plan up to the customer limit displayed within the Service.
If a business exceeds the applicable free customer limit, subscription access may be required to continue receiving the full paid Growth Plan features.
5.2 Paid Subscriptions
Paid Growth Plan subscriptions are offered on a recurring basis. The current subscription price and billing period will be displayed before you confirm your purchase.
5.3 App Store Billing
Mobile subscriptions are purchased and processed through the applicable platform provider, such as Apple App Store or Google Play.
Your purchase is also subject to the payment, subscription and refund terms of the applicable platform provider.
5.4 Automatic Renewal
Unless otherwise stated at the time of purchase, subscriptions automatically renew until cancelled.
You can manage or cancel your subscription through the subscription management settings provided by Apple App Store or Google Play, as applicable.
5.5 Cancellation
Cancelling a subscription normally prevents the next renewal. Access to paid features may continue until the end of the current paid subscription period, subject to the applicable app store's subscription rules.
5.6 Refunds
Subscription payments are processed by the applicable platform provider. Refund requests may therefore need to be made directly through Apple or Google.
Nothing in these Terms excludes any rights or remedies that cannot lawfully be excluded under applicable Australian law.
5.7 Trials and Promotional Access
From time to time, Loyalty Coffee Stamp may provide free trials, promotional access, partner access or other complimentary subscription arrangements.
Any specific conditions applying to an offer will be shown when the offer is provided.
6. Acceptable Use
You must use Loyalty Coffee Stamp only for lawful purposes.
You must not:
- Use the Service in violation of applicable laws or regulations.
- Attempt to gain unauthorised access to the Service, other accounts, systems or networks.
- Interfere with or disrupt the operation or security of the Service.
- Use the Service to distribute malicious, fraudulent or unlawful material.
- Misuse loyalty transactions, rewards or customer accounts for fraudulent purposes.
7. Intellectual Property
Loyalty Coffee Stamp, including its software, branding, design, text, graphics and other original content, is owned by Loyalty Coffee Stamp or its licensors and is protected by applicable intellectual property laws.
Subject to these Terms, you are granted a limited, non-exclusive and non-transferable right to use the Service for its intended purpose.
8. Third-Party Services
Loyalty Coffee Stamp may interact with third-party services, including Apple, Google, payment platforms, mapping services, messaging services and digital wallet services.
Those services may have their own terms, privacy policies and availability requirements.
We are not responsible for interruptions or changes to third-party services that are outside our reasonable control.
9. Service Availability
We aim to keep Loyalty Coffee Stamp available and reliable, but we do not guarantee that the Service will always be uninterrupted, error-free or available on every device.
We may perform maintenance, updates or changes to the Service when reasonably required.
10. Suspension and Termination
We may suspend or terminate access to the Service where reasonably necessary, including where an account is being used unlawfully, fraudulently, abusively or in serious violation of these Terms.
You may stop using Loyalty Coffee Stamp at any time and may delete your account using the available account deletion features.
11. Limitation of Liability
To the maximum extent permitted by law, Loyalty Coffee Stamp is not liable for indirect, incidental, special or consequential loss arising from the use of, or inability to use, the Service.
Loyalty Coffee Stamp does not exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded under Australian law.
12. Privacy
Your use of Loyalty Coffee Stamp is also governed by our Privacy Policy.
The Privacy Policy explains how personal information is collected, used, stored and handled when you use the Service.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to the Service, applicable law or our business practices.
The latest version will be made available through our website or App. Where appropriate, we may also notify users of material changes.
14. Governing Law
These Terms are governed by the laws applicable in Queensland, Australia.
Nothing in these Terms limits any rights you may have under applicable Australian consumer protection laws.
15. Contact Us
If you have questions about these Terms & Conditions or Loyalty Coffee Stamp, please contact:
Loyalty Coffee Stamp
Email:
admin@loyaltycoffeestamp.com